Can I get items customized?
Custom pieces are available with a $20 customization fee. Email email@example.com for customization requests. Customizations can include dresses for special events, adding a back for more coverage, adding length to a dress, etc…
Want to collab?
Email us at firstname.lastname@example.org or DM us on Instagram @EnduringKairos for a quicker response time.
Do you have a size guide?
Yes! Click here to view our size guide!
When will my items be shipped?
We ship out every Wednesday! The best time to order is a week ahead in case is any delay since these items are handmade. After they've been shipped it will take 2 to 4 days to arrive via USPS. Express shipping options are available & priority processing can be purchased if emailed right away to email@example.com.
Do you do any discounts?
I'd love to, but these pieces are handmade & designed by us personally. We pay our seamstresses fairly and the fabric is of great quality.
What is your return policy?
We unfortunately don’t do exchanges or refunds due to the small team but we hope to do so soon. Thank you for all the love and support.
Click here to view our return policy.
Do you ship internationally?
Yes! We ship internationally for around 30 USD depending on the exact location.
How can I get free shipping?
We don’t offer free shipping anymore due to higher demand since we are handmade in the US.
I‘d like to cancel my order please.
Email us at firstname.lastname@example.org within 24 hours of the purchase. Since items are Made-to-order it is extremely important you reach out within the time frame or it’s most likely the item is being made for you already and we offer no refunds.
What payments are accepted?
Visa, Mastercard, Discover, American Express credit card, PayPal, and Apple pay. We also sell original pieces on Depop @enduringkairos.
What if my item is defective?
Please contact us as soon as possible and make sure to take pictures of the defective item and the receipt.